



At Medical Spa Supply, our mission is to empower Med Spa and medical wellness professionals with the equipment, supplies, and business solutions they need to thrive. One way we deliver on that promise is with our Best Price Guarantee. We want you and your team to shop with confidence, knowing you're getting the best possible price. If you find a lower delivered price on the same item from another authorized U.S. distributor for the medical wellness industry, chat, call, or email us before placing your order, and we’ll match it. We believe your time is best spent growing your business, not comparing prices.
xFlat Rate Ground shipping:
1st item: $8.50*
Additional items: $4.50 each
Once your cart reaches $250 in supplies Free Shipping
*$15 for bulky items or cases
Learn more about expedited shipping, special shipping cases, and international shipping at Shipping Policy
Learn more about these options expedited shipping, special shipping cases, and international shipping at Shipping Policy
The Silver Fox Optimum Multifunction Facial Machine (F-3021) is a cutting-edge beauty device that combines versatility and performance in one sleek package. This advanced machine offers a wide range of skincare treatments, making it the ultimate companion for estheticians. With its multifunctional capabilities, the Silver Fox Optimum allows you to provide deep pore cleansing, exfoliation, toning, rejuvenation, and more, all in a single device. Featuring state-of-the-art technology and adjustable settings, this facial machine delivers personalized, effective treatments tailored to individual skin needs. Includes the following:
Do I use tap water in my silverfox F3021
The answer is distilled water. Here is some troubling shooting that may be helpful as well.
Steamer Troubleshooting
1. Fill the jar with a small amount (1-2”) of water and see if it turns on. If it doesn’t move to step 2.
2. Clean the probes, unplug the steamer from the power outlet and make sure it is cool
3. Remove the jar and wipe down the metal probes with white vinegar using a soft lint-free cloth
4. Using another cloth wipe down the probes with distilled water
5. Replace the jar fill with distilled water. If it still will not power on:
6. Try using tap water, distilled water (because it does not contain ions) does not conduct water
therefore the probes “think” there is no water and the steamer stop working. Tap water may
help reset the probes and get them to start working again.
7. If the steamer powers on, let it run for 7 minutes
8. Once this is completed turn off the steamer empty the tap water out, let the unit cool, and start continue use with distilled water
If one of the individual units breaks, are there replacements available or does the whole machine have to be replaced
Hi Lee, the individual units can likely be replaced individually but it is a case by case basis. Here is the warranty information (this product is 1 year which is an exception to this policy): https://cdn.shopify.com/s/files/1/0663/4802/4067/files/WARRANTY_Silverfox.pdf?v=1709502260