The real reason 10,000+ practices chose Medical Spa Supply

Choosing a supplier affects more than what you pay for equipment. It affects how smoothly your practice opens, how confidently you expand, and how much time your team spends managing orders and deliveries.

At Medical Spa Supply, we bring equipment, supplies, and practical support together to help you make informed decisions and keep your practice moving forward. From your first equipment plan to your next stage of growth, you have a team you can turn to.

Recognized for a Better Customer Experience

Medical Spa Supply has earned Google’sTop Quality Store designation, recognizing a consistently strong shopping experience across shipping, customer service, and other key measures.

Alongside a5.0 rating across 90+ Google reviews andmore than 10,000 businesses served, that recognition reflects the experience we work to deliver every day: helpful guidance, clear communication, and dependable service.

For your practice, that means knowing who to call, getting answers when you need them, and feeling confident about your next purchase.

Healthcare Experience. A Focus on Your Practice.

Our founders understand what reliable purchasing support can mean for a healthcare business.

Brad Palmer spent nearly seven years as Managing Director of Typenex Medical, a healthcare company focused on laboratory and surgical supplies. Kevin Wyler spent 20 years with Medline Industries, managing relationships with major health systems and agreements exceeding $750 million.

As customers they knew began opening their own medical spas, Brad and Kevin saw a gap. These new practice owners needed the purchasing resources, product guidance, and experienced support they had relied on in larger healthcare settings.

Medical Spa Supply was built to bring that support to independent practices.

Today, our team combines healthcare, clinical, sales, and operational experience:

• Meredith Traynor, Director of Practice Development: 15 years in the medical device industry, including experience with Medline and Stryker.

• Frank Pierce, Sales Manager: More than 20 years of sales and operational experience.

• Morgan Carney, Assistant Sales Manager: Six years of clinical experience in functional medicine, wellness, and medical aesthetics.

• Almay Els, Carlos Martinez, and Natalie Fick: Operations and practice development support, helping coordinate orders, logistics, and new practice launches.

We work around three core values:

• Customers Come First. Help every customer feel confident, supported, and satisfied with their purchase.

• Strategic Support and Value. Offer competitive pricing, save time, and help practices plan purchases around their needs and budget.

• Building Relationships. Stay involved as your practice grows, with support that extends beyond the sale.

From Equipment Planning to Ongoing Support

Opening or expanding a practice comes with plenty to coordinate. Equipment selection, budgets, financing, delivery schedules, and setup all need to work together.

Our team helps you manage those details through a clear, coordinated process.

1. Plan Around Your Practice

A dedicated specialist works with you to understand your space, treatment plans, operational needs, and budget. Your equipment plan is built around what your practice needs today, with room to consider future growth.

2. Source Equipment with Confidence

We review products for quality and reliability and source through a trusted network of manufacturers. You get guidance to help you understand your options and choose equipment that fits your practice.

3. Explore Financing Options

We help you explore flexible financing options to make upfront costs easier to manage, whether you’re opening your first location or expanding an established business.

4. Coordinate Shipping

When your equipment comes from multiple manufacturers, we help coordinate shipping and consolidate deliveries where available. That gives you fewer moving parts to manage and a clearer picture of what is arriving and when.

5. Arrange White Glove Delivery

For projects that need white glove service, our team coordinates delivery and setup so you can spend more time preparing your practice and supporting your patients.

6. Stay Supported After the Purchase

Questions don’t always end when equipment arrives. We remain available to help with product questions, next steps, and future purchases as your needs change.

This approach is the foundation of ourEASE Concierge Equipment Planning program: personalized consultation, space planning, coordinated delivery, and budget phasing, supported by one team.

Real Practices, Real Journeys, Real Support.

Every practice has different priorities. Some need to open on a tight timeline. Others are expanding carefully or investing in a new treatment offering.

Here’s how Medical Spa Supply has helped practices at each stage.

Archway Aesthetics: Opening a New Med Spa

Archway Aesthetics needed to equip a new practice while working within a budget and navigating construction delays.

Our team developed an equipment plan around their space and budget, helped arrange financing, and coordinated white glove delivery and setup around their opening schedule.

“I want to give a huge shout-out to Medical Spa Supply for being such amazing business partners. We did have some issues opening our spa due to construction delays, and they worked with us hand in hand to ensure our equipment was delivered on time.”

— Matthew Retzloff & Dr. Brooke Finger, Archway Aesthetics

With support across planning and delivery, they could move toward opening with fewer details to manage on their own.

Replenish IV Solutions: Expanding with a Clear Plan

For Replenish IV Solutions, expansion meant choosing the right equipment while keeping unnecessary spending under control.

We helped identify what they needed, reduce avoidable costs, and coordinate delivery and setup.

“Medical Spa Supply was a key partner in our expansion. They helped us get the right equipment, saved us money by ensuring we only paid for what we needed, and made delivery and setup seamless.”

— Lisa & Steve Gunnin, Replenish IV Solutions

The result was an equipment investment aligned with their expansion plans and budget.

Esslinger Medical and Aesthetics: Adding Patient Comfort

Dr. Jeffrey Esslinger wanted to introduce Nitronox to support patient comfort and needed guidance on the technology and financing.

Our team explained the equipment, responded promptly, and helped arrange financing to move the purchase forward.

“Speaking with Medical Spa Supply was informative and refreshing. They educated me about the Nitronox; their communication was prompt and efficient, and they quickly arranged financing with very reasonable terms.”

— Jeffrey Esslinger, MD, Esslinger Medical and Aesthetics

Clear information and responsive support helped turn a planned investment into a practical next step.

A Partner for Your Next Stage

Trust grows through the everyday details: a useful recommendation, a clear answer, a coordinated delivery, and support when you need it.

That’s the experience we work to provide at Medical Spa Supply. Whether you’re opening, expanding, or adding equipment, we help you plan your next purchase with confidence.

Let’s plan what’s next for your practice.

Schedule an Equipment Planning Call or Read More Practice Reviews.